Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Web Hosting Control Panel you will find an in–depth Help section offering many articles and frequently asked questions. They are contributed by our support team of competent techs. Just fill in your question and our smart system will show you the best answer.

  • Top quality support service

  • Instructional Videos

  • If you wish to watch how a task is implemented or how a problem is dealt with, rather than just reading about it, then have a look at our selection of step–by–step video tutorials. They address various different issues and will help you swiftly find your way around our Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 support service and a sixty–minute ticket response time guarantee. Our skillful customer service technicians will be online 24/7 to attend to your queries and to take care of any problem that you could face. Just submit a tech support ticket from the Help Center section and we’ll reply to you without any delay whatsoever.