In case you have never opened a web hosting account or you have switched companies and the new one deploys an account administration tool that you haven’t seen so far, you may get perplexed about how to carry out a particular operation in your account or on your personal computer. That’s why, lots of web hosting providers have set up a knowledge base, which enumerates the most popular queries and difficulties associated with their platform, rather than including only generic facts. Such a knowledge base will permit you to find the right information swiftly and effortlessly, so you won’t have to invest plenty of time and effort on things that may require something as simple as clicking a button or marking a tickbox. Thus, not only can you get things done, but you can also acquaint yourself with loads of new and important details, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Cloud Website Hosting

If you have ordered your first cloud website hosting account through our company or have migrated your website over to us, you’ll grow accustomed to our services and our created-developed Hepsia hosting Control Panel in a jiffy due to the fact that we have prepared a thorough web-based knowledge base where you can find all the information that you will ever need – both general info about the web hosting service as a whole and more concrete info about the different features that you can use and the issues that you may chance upon. The articles themselves are located in 2 places. The complete article archive is accessible via the Control Panel’s Help section. You can access articles that are dedicated to the different features in each and every section of the Control Panel as well. You can acquaint yourself with how to accomplish de facto everything, from enabling an .htaccess file to managing a mailing list, and all the articles offer step-by-step guidelines, so you’ll never get bewildered on account of an unclear text. Of course, in case you chance upon a more specific problem and you don’t find an adequate solution in our knowledge base, you can touch base with our client support team members 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared an in-depth online knowledge base for all our current and potential customers, so if you buy a semi-dedicated server plan through our company, you’ll be able to find any info that you are looking for at any moment. We’ve got an array of informational articles, which will help you understand better what is going on in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are just two instances. Our elaborate tutorials will help you do anything you like – extract an archive, import a database, redirect a domain name, and so on. In addition, we also have troubleshooting guidelines, which will allow you to find out what induces a certain problem and the potential solutions for it. If you can’t send emails or your domain returns an HTTP 500 error message, for example, you can consult our knowledge base and correct the problem momentarily. The articles can be accessed through any Control Panel section, as well as through the all-encompassing Help section.