Hosting Service Uptime

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The service uptime is commonly dismissed by a lot of people as they are looking for a new cloud website hosting provider, but it can often be far more important in comparison with the actual plan features. It will not matter how good a plan is if the web sites hosted inside the account are offline for extended periods of time. These downtimes in many cases are penalized by search engines like google, not mentioning the fact that visitors will most likely not revisit a site they encounter difficulties with. For that reason, it is essential to check the stability of the web hosting service prior to getting a new account to be sure that the success of your web sites is not going to depend on third-party variables, but entirely on their content and on your marketing campaigns.

Service Uptime Guarantee in Cloud Website Hosting

Our cloud website hosting solutions include a 99.9% service uptime guarantee. We can achieve that by using a cutting-edge cloud hosting platform in which each service (files, emails, databases, etc.) has its own cluster of web servers. We don't run everything on one server as most companies do, so we have virtually got rid of the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your sites. If one server fails, the other ones in the cluster will take over to guarantee the continuous work of the web sites. To prevent infrastructural problems, our hosting server facilities use effective diesel backup generators and several independent Internet providers as to make sure that website visitors will be able to reach your websites no matter what. We also have a group of knowledgeable administrators tracking the servers 24/7/365.

Service Uptime Guarantee in Semi-dedicated Servers

Our semi-dedicated server solutions include a 99.9% uptime guarantee. In fact, you will not notice any downtime or service interruptions at all due to the fact that we employ a cutting edge cloud platform and instead of handling everything on just a single web server like most providers do, we have independent clusters of web servers that manage each and every service - files, e-mails, Control Panel, databases, etcetera. We've got a custom made load-balancing system, so our hosting service is considerably more stable in comparison with what you would usually find available. To make certain that nothing will interrupt the work of your Internet websites, our server facilities have diesel backup generators and a number of different Internet providers. We've got software and hardware firewalls to stop DDoS attacks and professionals monitoring the servers 24/7 to deal with any software issue that may appear.

Service Uptime Guarantee in VPS Servers

Our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel powered backup generators. Additionally, we use new hardware for the physical hosting servers in which the VPS accounts are set up to steer clear of any chance of hardware malfunction and every part has been tested thoroughly. The safety of your information is ensured by using enterprise-level hard drives working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your Internet sites will be working virtually without any disturbances. Our experienced professionals will resolve promptly any software issue that may appear, so even if there is a problem with a different VPS server account on the physical hosting server, your VPS shall not be affected. The web server uptime is listed on our website and not concealed in our Terms of Service since we can keep our promise and provide you with a very stable hosting service.

Service Uptime Guarantee in Dedicated Servers

All of our dedicated solutions come with a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are contained in the other .01% of the time. We test every single server carefully before we hand it over to the client and we use new hardware components in order to avoid any possibility of hardware issues. Any unpredicted software troubles can be resolved instantly by our system admins as they keep tabs on all the web hosting servers 24/7. To prevent infrastructural complications, our data center facility in downtown Chicago uses powerful diesel backup generators, while the online connectivity to the web servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your Internet sites are flooded, we can respond instantly and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper functioning of your web sites.