Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server packages we offer and you are able to add it either during the signup or anytime later on using your billing Control Panel. It comes with 60 minutes of custom work on your web server, so our admins can aid you with software installation or setup. They could also troubleshoot any piece of software which you have already installed in the event that it doesn't work efficiently, so you'll not have to waste time to find out what is wrong because they can aid you in a very quick and expert way. Since this is a one-time upgrade, you'll be able to get it only when you need it and if a given task takes a shorter period, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you cannot do something yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it includes are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the Linux dedicated web hosting plans that we offer at any time that you need it. In case you need some custom work from our admins immediately after your hosting server is set up, you may get the upgrade during the hosting server signup process, or when you need something to be performed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes an hour of work from our admins on your server, so in case you experience any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our specialists will be able to assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal in the event that you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it provides.